Cancelling


After I cancel, will I still have access to the exercises I've already claimed?

Yes you will!

You will always be able to login to view the exercises you've already claimed. You'll also always be able to submit solutions to those exercises, read their solution walk-throughs, and track your progress on them.


After I cancel, can I still use my exercise credits?

Yes you can. Your exercise credits won't disappear upon cancellation, and they never expire. You can spend them to claim new exercises even without an active subscription.


How do I cancel my subscription?

If you have an active paid subscription, you can cancel on your subscription management page.

If you're in the free trial, there's nothing to cancel: no payment details means you'll never be billed. See How can I cancel my trial early.

If you're the leader of a team subscription, cancellation is handled personally: email help@pythonmorsels.com.


What happens when I cancel? Will my access immediately stop?

Your access will not immediately stop when you cancel.

When you cancel, your subscription will be marked as "non-renewing", meaning you will not be billed again. You'll keep your full subscription benefits (screencasts, articles, and exercise claiming, depending on your plan) until the end of the billing term you've already paid for.

After the term ends, you'll keep access to every exercise you claimed, but you'll need credits or a new subscription to claim more, and premium screencasts and articles will no longer be included.


What if I cancel while paused?

Cancelling a paused subscription takes effect immediately rather than at the end of your billing term. The cancellation page will note this before you confirm.


Can I undo a cancellation?

Yes. If your subscription is still in its non-renewing period (you cancelled but the term hasn't ended yet), your subscription page will offer to remove the scheduled cancellation, and your subscription will continue as before.


What if I want to cancel and get a refund?

There's no way to do that within the app, but I can issue refunds and immediate cancellations upon request.

Email help@pythonmorsels.com to request a refund.


Can I re-subscribe after I cancel? What happens?

Absolutely. You can re-subscribe from your subscription page whenever you'd like.

All your progress sticks around: your solved exercises, your solutions, your screencast progress, and your exercise credits will be just as you left them, and exercise recommendations will pick up where you left off.

One caveat: re-subscribing means signing up fresh at the current plans and prices. If you're on a legacy plan or a discounted rate, cancelling gives that rate up. To keep it for later instead, consider pausing.

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