Switching Plans
Want to switch from Lite to All Access? Or maybe you'd like to switch from monthly to annual billing? Here's an explanation of how that works. If you have a question that isn't answered below, please contact us to ask it.
- What happens when I switch plans?
- Do plan switches happen immediately?
- Can I be subscribed to two plans at once?
- What about my exercise credits when I switch to All Access?
- What if I have a lot of billing credit in my account?
- What about lifetime access?
- What about switching from the Legacy Standard plan?
What happens when you switch plans (from Lite to All Access for example)?
You'll receive prorated credit for the unused portion of your current plan.
For example, if you're 6 months into an annual Lite subscription when you switch to annual All Access, half of what you paid for the Lite year comes back to you as billing credit, and that credit is applied to your first All Access invoice. Current plan prices are on the pricing page.
Do plan switches happen immediately?
They do. Your new plan's access starts right away, and the prorated credit from your old plan (see above) is applied automatically.
Can I be subscribed to two plans at once?
You cannot. When you subscribe to a different plan, you'll switch from your old plan to your new one immediately (with prorated credit as discussed above).
What about my exercise credits when I switch to All Access?
All Access subscribers don't need exercise credits (you can claim any exercise without spending them).
So if you have unused exercise credits when you sign up for All Access, you'll be offered the option to convert them into billing credit, effectively a discount on your first All Access invoices. The conversion page shows exactly how much credit you'd receive before you confirm.
Converting is optional: if you'd rather keep your exercise credits for use after your subscription someday ends, you can. Either way, see Exercise Credits for how credits work.
What if I have a lot of billing credit in my account (by downgrading from All Access to Lite for example)?
Billing credit doesn't just apply to your first invoice. Any credit in your billing account will keep being applied to invoice after invoice until it's used up.
For example, if you switch from annual All Access to annual Lite a few months in, the prorated credit may exceed your first Lite invoice. The remainder simply rolls forward to your next invoice.
What about lifetime access?
I've occasionally offered lifetime access during limited-time sales. Lifetime access works like an All Access subscription that never renews and never expires: every exercise, all premium screencasts and articles, and courses, forever, with no future billing.
A few common questions from lifetime members:
- Do I still need exercise credits? No. Like All Access, lifetime access lets you claim any exercise without spending credits. Any banked credits simply stay on your account.
- Will the lifetime deal come back? I don't run lifetime sales on a schedule, so I can't promise if or when another one will happen. The best way to hear about one is to stay on my newsletter.
- Can I upgrade my current subscription into lifetime access? During a lifetime sale, yes: existing subscribers are offered a discount on the lifetime price based on their subscription history, right on the sale page. Outside a sale, there's no lifetime option to upgrade into.
What about switching from the Legacy Standard plan?
If you've been a subscriber since the days of the Standard plan (thank you for being a long-time subscriber! 💖), switching to All Access works the same way: the switch is immediate, and you'll receive prorated credit for the unused portion of your current term.
A few things to know about what changes:
- Exercises: instead of weekly credits, you'll be able to claim any exercise from the Exercise Library at any time
- Your exercise credits: any banked credits can be converted into billing credit when you switch (see above)
- Emails: you'll still get exercise recommendation emails, on whatever schedule you choose on your Preferences page
- Solution walk-throughs: these are on the website (they aren't emailed), and you'll have access to the walk-through for every exercise you solve