Managing your account

• How do I change the email address on my account?
• I bought Python Morsels under the wrong email address
• I can't log in / my password reset email never arrived
• How do I change my display name?
• Is my profile public?
• Want to stop getting emails?
• How do I delete my account?

How do I change the email address on my account?

You can change it yourself from the Account section of your Preferences page:

1. Click Change next to your email address.
2. Type your new address and click Send a confirmation link.
3. Click the link we email to your new address.

Your old address keeps working until you click that link, and then the new address replaces it. That's the address you log in with, and the one your billing and exercise emails go to.

If the new address already belongs to another Python Morsels account, you'll see "That address already has a Python Morsels account." Email me if you'd like the two accounts combined.

I bought Python Morsels under the wrong email address

If you accidentally signed up or subscribed under the wrong address (a work email, a typo, a secondary inbox), changing the email on the account (see above) usually fixes everything, since your subscription and history follow the account.

If you ended up with two accounts, or you'd like to move a subscription to someone else entirely, email me and I'll sort it out.

I can't log in / my password reset email never arrived

Use the Forgot Password? link on the login page. If your account was created without a password (for example, through an email-only signup), that same link is how you set one. If you're already logged in, you can also use Change password (or Set a password) in the Account section of your Preferences page.

If logging in says "This account's email address hasn't been verified yet", click Resend the verification email in that message and follow the link in the email.

If the reset email hasn't arrived after a few minutes, check your spam folder, then email me from the account's address and I'll get you back in.

How do I change my display name?

On your Preferences page. The name is optional; without one, your profile shows as "Anonymous".

Is my profile public?

No, not unless you want it to be. Profiles are private by default: only you can see yours.

If you'd like to share your progress, your profile page has an "Allow others to see my profile" toggle. A public profile shows your display name, your points and activity summary, and your top exercise topics, but never your email address.

Want to stop getting emails?

You don't need to delete your account for that! You can turn off exercise emails, announcements, and the newsletter from your Preferences page. See Managing your emails for the details.

How do I delete my account?

If you'd like to delete your account and all data associated with it, visit the account deletion page.

A few things to know:

• Account deletion is an irreversible process, and it happens immediately: your exercise history, unused credits, reading history, and personal information are deleted, and you're unsubscribed from our emails.
• If you have a paid subscription, it needs to end first: cancel it, and once your current billing term is over, the deletion page will let you delete your account. If you'd rather not wait, email me.
• The deletion page asks for your email address and your current password. If your account doesn't have a password yet, set one first under Set a password on your Preferences page.
• Team accounts require a hand from me: email help@pythonmorsels.com.